As a Kare Pharmacy's patient, you have the right to:

• Patient's be given appropriate and professional pharmacy services without discrimination against your race, creed, color, national origin, religion, gender, sexual preference, handicap or age.
• Speak with a pharmacist regarding any questions or concerns you may have about your medications.
• Speak with a pharmacist for emergency situations 24 hours a day, 7 days a week including holidays.
• Choose the pharmacy from which you receive services, change pharmacy providers at any time, and accept or decline any services offered (as allowed by law).
• Be sure that your pharmacy services records will be kept confidential.
• Say "yes" or "no" to giving those records to any other person or agency and to have personal health information shared only in accordance with state and federal law.
• Ask for the identity and job title of the staff member you are speaking with and to speak with a supervisor if requested.
• Know how we handle complaints.
• Get full explanations of the total bill for the services and the products you have received.

As a Kare Pharmacy's patient, you have the responsibility to:

• Give correct and complete information about your health, medications, allergies and other important medical information and notify the pharmacy of any changes (such as in the case of divorce).
• Give accurate clinical and contact information and to notify the pharmacy of changes in this information.
• Notify Kare Pharmacy of any problems, concerns or dissatisfaction with our services.
• Notify Kare Pharmacy of any changes that may need to be made prior to a scheduled delivery.
• Complete and return any required forms.
• Ask for more information about anything you do not understand.
• Participate in the care you get from doctors and pharmacies.
• Pay for the services and care received.