Patient's Rights and Responsibilities

As a Kare Pharmacy's patient, you have the right to:

  • Patient's be given appropriate and professional pharmacy services without discrimination against your race, creed, color, national origin, religion, gender, sexual preference, handicap or age.
  • Speak with a pharmacist regarding any questions or concerns you may have about your medications.
  • Speak with a pharmacist for emergency situations 24 hours a day, 7 days a week including holidays.
  • Choose the pharmacy from which you receive services, change pharmacy providers at any time, and accept or decline any services offered (as allowed by law).
  • Be sure that your pharmacy services records will be kept confidential.
  • Say "yes" or "no" to giving those records to any other person or agency and to have personal health information shared only in accordance with state and federal law.
  • Ask for the identity and job title of the staff member you are speaking with and to speak with a supervisor if requested.
  • Know how we handle complaints.
  • Get full explanations of the total bill for the services and the products you have received.

As a Kare Pharmacy's patient, you have the responsibility to:

  • Give correct and complete information about your health, medications, allergies and other important medical information and notify the pharmacy of any changes (such as in the case of divorce).
  • Give accurate clinical and contact information and to notify the pharmacy of changes in this information.
  • Notify Kare Pharmacy of any problems, concerns or dissatisfaction with our services.
  • Notify Kare Pharmacy of any changes that may need to be made prior to a scheduled delivery.
  • Complete and return any required forms.
  • Ask for more information about anything you do not understand.
  • Participate in the care you get from doctors and pharmacies.
  • Pay for the services and care received.