FAQ

How do I learn more about your pharmacy?

Please navigate our website http://www.kare-rx.com/ or visit our store in person or call our customer service center at 434-792-8281.

 

How do I get medication from your pharmacy?

We are solution-based pharmacy. We help patients by working with them and their health care providers to meet their needs. Please talk to our pharmacist or staff for details.

 

What other services can your pharmacy provide for me?

Our compounding section can help meet your medical needs by customizing your prescribed medication. Please navigate our compounding services page.

 

What are the delivery options for my medication from your pharmacy?

We offer free local delivery and free shipping services.

 

How do I pay for my medication?

We accept all major credit, debit cards, cash and checks.

 

What are your customer service hours?

Our customer service hours are Monday – Friday 9am-6pm and Saturday 9am-1pm.

 

Do I have to sign for the prescription when it is delivered?

Yes. It is our policy’s and most insurances requirement.

 

How do I get my medication if I will be travelling or out of town?

We can work with your insurance to get vacation supply override.

 

How do I dispose of needles?

Please visit https://safeneedledisposal.org/

 

What if I missed my medication and result in non-adherence?

Please visit https://imedicare.com/articles/consequences-of-medication-non-adherence/

 

What is Food-Drug Interaction?

Please visit https://www.fda.gov/consumers/consumer-updates/avoiding-drug-interactions

 

What are benefits of regular exercise?

https://www.healthline.com/nutrition/10-benefits-of-exercise

 

How do I get my medications in an emergency?

In case of medical emergency after hours, call 911. Otherwise reach out to our staff and we will be able to help you.

 

How can I speak to my pharmacist when the pharmacy is closed?

In case of medical emergency, call 911. To speak with our pharmacist for other medication related emergency please call our after-hours service.

 

If I have any concerns regarding your services, who do I contact?

Please contact us through the portal and or email address listed on our website.